Retailers + Delivery Services Adapt to Altered Landscape
NRF | April 7, 2021 When the COVID-19 pandemic began, one of its first economic effects on retail was accelerated growth in e-commerce. Same day services were essential for retailers' options as people were shopping from the comfort of their own homes. Many retailers outsource their delivery services, which have faced new challenges, both from increased volume and evolved customer expectations. Secure noncontact delivery has become a key factor in their success. Shipt, a same