Walmart Announces Plans to Meet the Changing Needs of Customers this Holiday Shopping Season


Walmart Corporate News | September 23, 2020


Walmart addresses three key shopping trends expected for this unique holiday season to meet the evolving needs of its customers.


Seasonal Hiring to Meet Increased Online Shopping

Walmart will hire more than 20,000 seasonal associates in its eCommerce fulfillment centers across the country. Seasonal employment will begin immediately upon hiring with shifts scheduled as quickly as 48 hours from applying, and it will continue through Jan. 1, 2021.


Offering Unexpected Gifts Now for Early Shopping

As customer shopping habits have changed over the past six months, the retailer is increasing availability of unexpected holiday gifts that reflect lifestyles in this “new normal,” including athleisure, loungewear and sleepwear for the family, outdoor grills, bicycles and exercise equipment, pet products, electronics and kitchen appliances.


Scott McCall, executive vice president and chief merchandising officer for Walmart U.S., said. “We’ve heard from our customers that many plan on starting their holiday shopping well before Black Friday - we’re offering more of what they want now, earlier than ever, and all at the best prices.”


A Safe Shopping Experience

Over the past six months, Walmart has taken many steps to help ensure a safe in-store shopping experience for both its customers and associates, including: Reduced Store Hours, Required Face Coverings, Sneeze Guards, Traffic Management, Contactless pickup and delivery services, Contactless payment in stores and Walmart+ benefits.


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