Walmart Adds 2-Hour Delivery Service
Updated: May 6
Retail Dive | May 1, 2020
Walmart on Thursday announced a two-hour delivery service called Express Delivery, rivaling Amazon's Prime Now. The retailer "accelerated the development of the service in the wake of the coronavirus pandemic," according to a press release.
It piloted the service at 100 stores in mid-April and will expand to nearly 1,000 stores in early May, followed by 2,000 stores in the weeks after. Walmart's team of personal shoppers will pick orders in store, and the retailer will utilize its existing delivery partners for last-mile delivery.
Walmart's network of nearly 5,400 stores in the U.S. gives it the ability to lean on physical locations for speedy delivery to consumers — a "built-in advantage" it has over Amazon and pure-play online retailers without a brick-and-mortar presence.